Since we have different storage locations and work with
different manufacturers, you may receive your products in different packages. So don't worry if you don't receive everything at once.
Our average delivery times are 5-8 working days. Some packages may take a little longer than this. However, if you still haven't received your package after 35 working days of ordering, then we will give you a full refund and you can
keep the item when you receive it. Contact us at bysportivea@gmail.com to report an item to us
not received.

We process the orders you place quickly, usually within
12 hours. For this reason, you have 12 hours after ordering to send a cancellation or modification email to bysportivea@gmail.com
Beyond this time your items will have already been shipped, so we will not be able to modify your order.

Despite our careful selection of trusted carriers, your
package arrives damaged.
In this case or in the case of a design defect, contact us at
bysportivea@gmail.com or via the contact form with the following details:
1. Your order number
2. Description of the problem (wrong/defective item, ...)
3. A photo or video

We will endeavour to find the most suitable solution.

We are so confident in the quality of our product that we will refund you in case you are not satisfied. How does it work? If within 30 days of the date of purchase of your SPORTIVEA product you are disappointed, simply write to us from the contact form. One of our advisors will take care of guiding you in the right SPORTIVEA product. Despite our help, if you want a refund, simply ask us by explaining the exact reasons for your dissatisfaction. Your feedback is very valuable to us, as it allows us to continue to improve the development of our products and services. Since you take no risk in trying Eclypsio, order yours now by going through this link .

To protect your personal data, we take precautions
reasonable and follow industry best practices to ensure
that they are not lost, diverted, consulted, disclosed, modified or
destroyed improperly.
If you provide us with your credit card information, it will be encrypted
through the use of the SSL security protocol and stored with a
AES-256 encryption.

Although no method of transmission over the Internet or electronic storage
is not 100% secure, we follow all PCI-DSS requirements and
implement additional standards generally recognized by
the industry.